Why can't I print some attachments?

If you can open and view an attachment but cannot print it out, make sure the program you used to open the attachment has a Print function. It is possible that the program you are using does not have one. Try to open the attachment using a graphics program that has a Print function, such as Microsoft Photo Editor, which comes with the Microsoft Office Product package.

To open Microsoft Photo Editor:

1. Save your file attachment.
2. Click the Windows Start button and select Programs, then Microsoft Photo Editor. (Or look in Microsoft Office Tools)
3. From the File menu select Open File.
4. When you have opened the attachment, print it by going to the File menu and selecting Print.

Other questions about attachments:

• Introduction to attachments
• What is a file attachment?
• Can all Juno members send and receive attachments?
• How do I attach a file to an email message?
• Why can't some recipients receive attachments I send to them?
• How large can my attachments be?
• Why does an attachment look garbled or unreadable?
• How do I forward an attachment?
• Why can't I open some attachments?
• How do I turn a picture into an attachment?
• Why can't I print some attachments?
• How do I open or save an attachment?
• Why do messages with attachments take longer to send or receive?
• How do I check an attachment for viruses?
• I received a message referring to something called "MIME." What is MIME?
• Another Juno member can't open the attachment I sent them (This message is in MIME format).