I accidentally deleted my Juno account from my computer. How do I get it back? (Juno 5.0)

You can get your account back on your computer by importing it, as long as you did not delete your account from both your computer and Juno's central computers. If you did, then, unfortunately, the account has been permanently deleted and cannot be imported or recreated. To keep using Juno, you can, however, create a new account with a different email address.

To import your account:

1. On the computer where you deleted your account, start Juno.
2. On the Welcome to Juno screen, click Import Account to start the Import Account Wizard that will guide you through import process.
3. Follow the instructions on the screens of the Import Account Wizard. If you need help on a particular screen of the wizard, click the Help button.

If you previously disabled access to your account from other computers, you will need to first enable access before you can import your account.

To Enable Remote Access In Juno 3.0 or later:

1. Start Juno on the computer where you originally disabled the remote access.
2. Go to the Options menu and select Password and Security.
3. On the Password and Security screen that appears, ensure that the box next to Allow access to my account from other computers under Security is checked. If it is not, check it.
4. Click OK.

To Enable Remote Access In Juno 2.0:

1. Go to the Options menu, select Remote Access, and click Enable.

If you need further assistance in enabling remote access for your account, click here for a list of other support options.

You can also send the following details to postmaster@juno.com to get remote access enabled for your account.

1. Your Juno email ID (the user name associated with your account)
2. Your Personal Identification Number (PIN)

Note: If you are writing from another account, we cannot process your request unless you send us the PIN associated with the original account.

You can create a four-digit Juno PIN by visiting our Web site at https://account.juno.com/s/pincreate

Note: You need your password to create a PIN