Common Errors / Solutions

Juno Turbo Account Not Detected

Instant On and Connect on Demand are currently only available for Juno Turbo subscribers. If you have a Juno Turbo account, check to ensure that the correct Member ID and Password are in the sign in screen as these features run for the last account to sign on through the Juno software.

If you want to upgrade your account in order to use these new features, click here.