Common Browsing Errors / Solutions

The Juno Turbo software is already running.

This problem generally occurs if Juno Turbo didn't exit properly when you disconnected from Juno, and you then reconnected to Juno prior to rebooting. Rebooting your computer should resolve this issue.

If this problem persists, however, one of the Juno Turbo files may have become corrupted. In this case, reinstalling the Juno Turbo software should resolve the problem.

1. Download a new copy of the Juno Turbo software by clicking here.

Make sure you download OPTION 2. This download contains everything you need to get online and enjoy high-speed surfing over your dial-up connection.

2. Choose the option to Save the incoming file. You will be asked to choose a directory. From the Save in drop-down menu, select Desktop so that the download file will be easy to locate.
3. Once the download is complete, disconnect from Juno. A Juno Turbo setup icon will appear on your desktop. Double-click on the setup icon to reinstall Juno Turbo.