Common Connection Errors / Solutions

Can I Use Pulse Dialing?

To enable pulse dialing, please follow the steps below to modify the phone list in the Juno software:

1. Double-click the Juno icon on your desktop.
2. Click Settings.

3. On the Welcome to Juno Setup screen, Click Locations.

4. On the Dialing Location screen, make sure your Dialing Location is selected and click Modify.

5. On the Set Up a Dialing Location screen, click Advanced.

6. On the Advanced Dialing screen, type a P in the text box under Prefix.

7. Click Continue.
8. Click Continue again.
9. On the Select Access Numbers screen, make sure your numbers are selected and click Continue.

10. Confirm the numbers will be dialed with a P in front (to designate pulse dialing) and click Finish.

11. On the Welcome screen, click Connect to connect to Juno using pulse dialing.

For more information about adding or modifying phone lists in the Juno auto-dialer, please click here.