I sent my check or money order to pay for the Platinum 12 month package. When will my account be activated?

If you would like to inquire about the status of the Platinum package you ordered by check or money order, we ask that you fill out a personal assistance ticket Web form with your inquiry.

To fill out a Billing-PAT form, please click here.

I made a payment with cash for my service. When is my account activated?

Please note that it takes 1-2 business days for your payment to be posted towards your account. If it has been more than 2 business days, then please fill out a PAT form to inquire about the status of your account.

To fill out a Billing-PAT form, please click here.