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Getting Started with Juno Getting started using your Juno software is simple, and after a few steps you'll be connected to the Internet. |
Step 1: Signing Up for Juno Step 2: Installing the Juno software Juno and its services are not affiliated with or endorsed by America Online, Inc. - For instructions on signing up for Free Juno service, click here.
A. Signing Up for Juno - To sign up for Juno service, click here , or visit http://juno.com the next time you are connected to the Internet. (If you'd like to sign up over the phone, just call
1-800-TRY-JUNO Note: If you are already a Juno member and need an upgrade or a copy for a friend, click here to download, or click here for instructions with screen shots. - Select the level of service you would like, Juno Platinum, or Juno Turbo. Add any additional services you would like, and proceed through to the checkout page.
- At this point, you'll need to create your Juno Member ID and password. Type the information in the boxes.

- You will be asked to choose a security question from the drop-down menu. Select one, and type the answer in the appropriate box.
Note: If you need to contact Juno customer service in the future, our representative will ask you for the answer to your security question in order to confirm your account. - Next, provide an alternate email address, choose if you would like to receive information from Juno partners, and indicate whether a current Juno member referred you to us.
- When you are finished, click the I Accept button to accept Juno's terms and conditions.
Note: Your account will not be created unless you agree to Juno's terms and conditions. - You will now be asked to provide your billing information, including billing address and phone number, as well as your credit or debit card information. Click the Submit button once you are finished.
- Your Juno account has now been created. You will see a summary of your account information.

Click the Download Now button to obtain the Juno software, and select where you'd like to save it (we recommend you save it to your Desktop). 
Back to the Top B. Installing the Juno software - Double click the Juno program icon on your Desktop (or where ever you saved it) to begin the installation. You will see a window indicating the location in which the software is being installed. Click Install to begin, or Browse to select a different destination.
- After installing the Juno files, you will need to activate your account. Select the Create an Account and sign up option, and click Continue to move on.

- Select how you connect to the Internet. If you use dial-up access, choose Use Juno Dial-up Internet Access. Click Continue.
- Type the phone number from which you'll be dialing, and give your location a name (i.e. Home, Office, etc). Choose whether to disable call-waiting, and if you need to dial a number to reach an outside line. Click Continue.

- Choose the access numbers you would like the software to dial from the list. You should choose several numbers. You will see a window confirming your access numbers. If you wish to change or add numbers, click the Back button to return to the Access Number screen. If you are finished, click the Connect button to log-in to Juno.

Back to the Top WARNING: THE USE OF SOME OF THE FOLLOWING TELEPHONE NUMBERS MAY RESULT IN LONG DISTANCE CHARGES. IN SELECTING YOUR ACCESS NUMBER(S), PLEASE NOTE THAT ALTHOUGH AN ACCESS NUMBER MAY BE IN YOUR AREA CODE OR LOCATED IN YOUR GENERAL GEOGRAPHIC REGION, IT MAY NOT NECESSARILY BE A LOCAL NUMBER FOR YOU. YOU MAY INCUR SUBSTANTIAL TELEPHONE CHARGES IF YOU CHOOSE ACCESS NUMBERS THAT ARE NOT COVERED BY YOUR LOCAL CALLING PLAN. WE URGE YOU TO CHECK WITH YOUR TELEPHONE COMPANY TO FIND OUT WHICH NUMBERS ARE LOCAL FOR YOU BEFORE USING A NUMBER FROM THIS LIST.
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