Help Center Home

 Billing History &
        Account Info
 

 My Password

 Update My Payment Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

 Email Questions

 Get Juno Software

 Safety/Security

 Contact Us

 
Select a different
Operating System

Tips for former AOL users

Now that you've made the switch to Juno, you will notice certain differences in the way you connect to the Internet and use different features. However, you will still be able to access your AOL email, use your AIM Instant Messenger, and visit chat rooms and other areas of AOL that you enjoyed.

This page will provide you with a few tips to help you start using Juno, and surfing the Internet.

Juno and its services are not affiliated with or endorsed by America Online, Inc.

Contents
A. How do I check my AOL and Juno email?
B. How do I check my Juno account information?
C. Can I still use my Instant Messenger program (AIM)?
D. How do I contact Juno for help?

A. How do I check my AOL and Juno email?

When using Juno to connect to the Internet you can access your AOL email at any time by going to AOL.com and logging in. However, as a Juno member, you will also get Email on the Web, giving you a minimum of 1GB of mail storage, and access to your email from any computer with an Internet connection.

You can use Email on the Web, by either going to webmail.Juno.com, or clicking on the Email on the Web tab at the top of your Juno start page at http://my.Juno.com

For more information on how to use Email on the Web, click here.

B. How do I check my Juno account information?

You can check the status of your account information at any time, from any computer, by visiting https://account.juno.com/s/account.

If you need help using the Account Information page, click here.

C. Can I still use my Instant Messenger (AIM)?


Yes! Juno is compatible with most Instant Messaging programs, including AIM, so you can keep in touch with everyone on your buddy list. If you uninstalled AIM when you removed the AOL connection software, you can download the latest version by clicking here.

Juno does not endorse or provide support for any non-United Online programs displayed above. All products are trademarks of their respective owners.


D. How do I contact Juno for help?

If you find that you need help with technical, billing, or account questions, you can find answers on our support page - at http://www.juno.com/support

If you need to contact Juno Support, please click here.


Previous Page 


 
Juno Home | My Juno | Help | My Account | Corporate | Join Now
About Juno | About United Online | Our Services | Investors | Press | Privacy Policy | Your Privacy Rights: Do Not Sell My Info  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1995-2020 Juno Online Services, Inc. Juno is a registered trademark, and the Juno logo is a trademark of Juno Online Services, Inc.
NGCV