How do I set up my modem if it is not in Juno's modem database? (Juno 2.0)

If your modem is not part of Juno's modem database, you will have to add it. Before you can do this, you will need to find out technical information about your modem, as well as the correct commands to use in its initialization string. To find this information out, contact your modem manufacturer (or refer to your modem manual) and ask for a string that will command your modem to use the following settings:

• Set factory defaults
• Hardware flow control on
• DCD (Data Carrier Detect) set to follow line carrier
• Disconnect on DTR (Data Terminal Ready) signal
• Data compression off

With this information, you can add your modem to Juno.

To add your modem to Juno's modem database in Juno 2.0:

1. Go to the Connection menu and select Modem Setup.
2. On the Modem Setup screen, click Manual Modem Setup.
3. Click Add New Modem.
4. In the Add Modem Entry window, click the Modem list arrow to select a modem from that list that may be similar to your modem. If you do not see a similar modem in the list, select the Hayes Compatible modem that has the same speed as your modem.
5. In the Modem name box, type the name of your modem or My Modem.
6. In the Setup commands box, edit the initialization string with the technical information from your modem manufacturer or modem manual.
7. Click OK. Your modem name will appear in the Modem list. Select it and complete the manual modem setup.

Other questions about modems:

• How do I set up my modem automatically in Juno 1.49 or 2.0?
• How do I add my modem to Juno's modem database in Juno 2.0?
• Juno cannot identify my modem.
• I cannot use the Manual Modem Setup feature.
• Juno resets my port speed to 9600 baud.
• Why do I hear my modem even after I turned off the modem sound?
• How can I stop my modem from cycling through one or more numbers before connecting?
• How do I connect to Juno using a modem?
• How do I turn off the modem sound?
• No dial tone.
• After I get or send mail, my modem will not disconnect.
• Pulse dialing not working.
• I am having trouble connecting to my access number.