If you are unable to view Web pages, please try the steps below:

1. Confirm that you are connected to the Internet. Click here to learn how to check your connection.
2. Firewall settings may not allow you to visit that site.
   Disable your firewall program temporarily and try viewing Web pages. You may also need to modify your firewall settings. Click here to learn more about firewalls.

If you continue to experience these problems, please contact our customer support by clicking here.